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Estate Agent Glossary

Here at City Residential, we realise that not everybody gets as excited about property as we do, so we have devised an estate agent glossary to explain the commonly used terms and links to relevant sections on our website.

Please browse through the sections below to find out the meanings behind the terms you don’t understand


ARLA – The Association of Residential Letting Agents is a professional body for Estate Agents associated with lettings, and offers advice and guidelines for tenants and landlords. Letting Agents such as City Residential abide by a strict code of conduct.

Appraisals – City Residential can advise you of the value and true potential of a piece of land or a building, and offer a wide range of services including market analysis, strategy reports, and planning investigations.

Asset Management – City Residential are one of the leading asset managers of residential property in the North West. We act for many banks, receivers and administrators in the asset management of property and subsequent resale of distressed assets.


Buy To Let – A second or additional property bought to rent out rather than live in. The rent charged for the property covers the mortgage and upkeep of the property, and so generates an additional income for the owner. Buy to let properties are popular in university towns and cities where there are students looking for accommodation, and in holiday and tourist destinations where visitors look for short term and holiday accommodation.

Buy To Let Mortgage – A type of mortgage designed for people who want to buy a property to rent out, as a way of making money.


Consultancy – City Residential are experts in residential property. Whether it be land appraisal, development appraisal, portfolio appraisal we will be able to provide a consultancy service to you or your client.


Design – Our experienced team of interior designers can help you to create your perfect home. From furnishing a buy to let property to making a show home more attractive to potential buyers, why not let our designers help?

Development Appraisal – Our team of experts can help you realise the potential of a piece of land, or make better use of an existing building. Whether you require financial advice or help with the development, City Residential can help.


Estate Agent – An Estate Agent sells and rents property and land on behalf of others. They list of domestic and commercial properties available for sale and rent, allowing customers to find what they are looking for. Estate Agents know the local area and the housing market, and can advise on all issues of renting, buying and selling property.


Furnished Apartments – Many tenants prefer furnished apartments, as they don’t need to purchase their own furniture. Whether you require a furnished apartment or an unfurnished apartment, City Residential can help.

Furnishings – The City Residential team can provide and fit furnishings to meet your needs. Furnished apartments have different requirements compared to a developer’s show home and our Furnishings team know what tenants and buyers want when it comes to furnishings.

Furnishing Packs – For those people who have not got the time or inclination to wade through catalogues, visit shops or wait for deliveries, furnishing a property can be hard work. City Residential offer Furnishing Packs which comprise everything you need from a bed to teaspoons, in order to make furnishing a property much easier.


Home – City Residential know that the interior of a property is what makes it home. Whether you want the advice of one of our interior designers or want the simplicity of one of our furnishing packs, City Residential can help.


Interior – Our interior consultants are able to source furniture, fabrics and art as well as hard to find items from all over the world. City Residential can provide you with the interior you want.

Investments – Whether you are an experienced investor or just starting to build up your property portfolio, the City Residential team can help find the right property and the right financial products to meet your needs to ensure you get the best return on your investments.


Landlords – Our Lettings Service can manage your property leaving you with the time and resources to concentrate on other matters. Whether you want to know what sort of furnishings tenants like, or haven’t got time to advertise your property for rent, City Residential can help you ensure the maximum rental value for your property.

Letting Agency – City Residential is much more than just a letting agency. Our services cover all aspects of property, from the sale and rental of apartments, commercial properties and land, as well as financial advice and home furnishings.

Lettings – The City Residential Lettings Service covers all aspects of renting from finding property for tenants to furnishing a buy to let property.

Liverpool Apartments – City Residential consider ourselves to be more than just a property agent due to the amount of services we offer, but one thing we know well are Liverpool apartments. There is great demand for apartments in Liverpool lately, with people choosing them over your traditional town house. Liverpool apartments have come a long way over the past couple of years and are now the preferred choice for the young professionals living in the city.

Liverpool Estate Agent – Whilst City Residential is known as a leading Liverpool Estate Agent, we also provide services such as interior design and furnishings, as well as independent financial advice.

Liverpool Letting Agent – As well as selling houses and commercial property, rentals are an important part of our business in Liverpool. Letting agent services include helping to advertise property for rent, property management and advising on furnishings.

Liverpool Property – Thanks to Capital of Culture status, and other investment, there is a lot of interest in Liverpool property, and housing developers are increasingly choosing to build new homes in Liverpool. Property here is attracting many investors looking for established properties, buy to let opportunities, off plan property and new homes. Liverpool property is in great demand.


Management – From advertising property and helping to maximise its rental value, to dealing with the paperwork and finding tenants, there’s a lot to consider when renting out a property. Why not pass these responsibilities on to a Lettings Agent? Liverpool Letting Agents City Residential can help to save you both time and money.


NAEA – City Residential are members of The National Association of Estate Agents, which is the largest professional body for Estate Agents. Membership of NAEA and involves a strict code of conduct and assures that the Estate Agent is a property expert.

New Homes Liverpool – From dockside apartments to suburban semi detached houses, City Residential Liverpool offers all types of new homes. Liverpool has many new developments, sot you can purchase off plan property, or a new house that’s ready to move into.


Off Plan Property – An off plan property is a property sold, often at the planning stage, before it is completed. Once the development is completed, these properties are worth more than the initial purchase price, and so can be sold at a profit, making them a good investment for an investor to buy and sell quickly. Off plan property can also be rented out or lived in by the buyer. Depending on the developer and the stage of the build, it may be possible to have the off plan property built to individual specifications, such as fitting a different type of kitchen or installing additional plug points.


Property – From finding tenants to valuing a commercial property, City Residential are experienced in all areas of Liverpool property. Whether you want to sell your house, rent an apartment, increase your Liverpool property portfolio, or find the right piece of land to build new houses on, City Residential can help.

Property Investment Advice – Whether you are an experienced investor looking for an off plan property, or looking for your first buy to let property, City Residential can offer you the benefit of our expertise in property investment. Advice ranges from mortgages to how best to furnish your property in order to maximise rental revenue.

Property Ombudsmen for Estate Agents – City Residential are members of this scheme which provides an independent and impartial way of resolving complaints brought about by members of the public and Estate Agents.


Questions – If you have any questions or want to know more about what we do, please contact us on 0151 231 6100 for the Liverpool Office. Alternatively, you can email us at [email protected]


Rental – Some people choose to rent a property rather than to buy. City Residential Lettings list many Liverpool properties available to rent, and can help landlords with Liverpool property management, and furnishing properties for rent.


Sales – As well as having commercial, financial and furnishing sectors, we also sell houses and apartments. City Residential are a leading Liverpool Estate Agent.

Search – City Residential have comprehensive database of property for rent and for sale, from apartments to commercial land. If we don’t have what you are looking for, register and we will send you details of Liverpool property that meets your requirements.

Show Home – The first finished property in a development, and used to show potential buyers the layout and potential of the property. City Residential can help with the interior design of show homes to help visitors see what the property would look like furnished.


Tenants – These are the people that pay rent in order to use a property. Whether you are a tenant looking for a Liverpool property, or a landlord looking for tenants, City Residential can help find the right Liverpool property and tenants for you.


You – We value your business, and whether you are looking to rent a furnished apartment, want to purchase off plan property, or want to develop a piece of land into houses, City Residential aim to offer the high standards you expect. If you have any queries, please do not hesitate to contact us on 0151 231 6100 for the Liverpool Estate Agent Office.