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Who We Are

In this privacy policy references to “we”, “us” and “our” are to City Residential. References to “our Websites” or “the Websites” are to www.cityresidential.co.uk.

What information we collect and how

The information we collect via the Websites, telephone or otherwise may include:-

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. Your preferences and use of email updates:- recorded by emails we send you (if you select to receive email updates on products and information).
  3. Your IP Address:- this is a string of numbers unique to our computer that is recorded by our web server when you request any page or component on the Websites. This information may be used to monitor our usage of the Websites.
  4. Data recorded by the Websites which allows us to recognise you and your preferred settings:- this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in our browsers ‘help’ facility.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process our requirements in relation to property searches, information regarding City Residential, information regarding the Liverpool city centre property market and to provide a good quality service (we may pass our details to another organisation to assist with our requirements, as detailed above.)
  2. In certain cases we may use your email address to send you information on our other services. In such a case you will be offered the option to opt in/out. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Websites and issuing our e-mails for us. Third parties will not be allowed to use our personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 plus VAT to cover administration expenses to the following address: City Residential, 81-87 Victoria Street, Liverpool, L1 6DG.

Other Websites

This privacy policy covers these websites. Any other websites which may be linked to by our websites are subject to their own policy, which may differ from ours.

If you wish to submit a GDPR information request, please enter your email address below.

Once we have verified your email address, we will send you all of the information we have on record for you.

You can then choose to amend or delete your information by following the instructions provided.